RU

PUBLIC OFFER

for the provision of streaming-platform promotion services

Effective date: 7 May 2026 City:

The text below constitutes an official public offer (within the meaning of Article 437(2) of the Civil Code of the Russian Federation) addressed to legal entities and natural persons, including those registered as individual entrepreneurs or as payers of the professional-income tax (hereinafter — the "Customer"), made by Sole Proprietor Alexander Mikhailovich Bogachev (Russian: ИП Богачев Александр Михайлович; OGRNIP: 322237500179065; TIN/INN: 237201958986) (hereinafter — the "Contractor") to enter into an Agreement for the provision of services (hereinafter — the "Agreement").

The Agreement is deemed concluded and acquires legal force at the moment when the Customer performs the actions stipulated in this public offer (hereinafter — the "Offer") and signifying the unconditional acceptance by the Customer of all the terms of this Offer without any exemptions or limitations on accession terms.

The current text of this Offer (with annexes and supplements thereto, if any) is published on the Contractor's Website and/or on the Payment Page. Annexes and supplements to this Offer are integral parts of the Offer.

I. Terms and definitions

Agreement — the agreement for the provision of the Contractor's Services, concluded between the Customer and the Contractor on the terms, in the manner and to the extent set out in this Offer.

Services — the Contractor's services for the promotion, informational and marketing support of the Customer's streaming channels and other digital resources, the description, composition and content of which are published on the Contractor's Website.

Customer — a legal entity or a natural person, including a person registered as an individual entrepreneur or as a payer of the professional-income tax, who is interested in receiving the Contractor's Services and has performed actions aimed at concluding the Agreement on the terms of this Offer.

Contractor's Website — websites, information resources, public pages, groups, pages and channels operated by the Contractor in the "Internet" information and telecommunications network at the addresses https://stream-rise.com and https://streamrise.ru, containing information about the Contractor's Services.

Parties — the Contractor and the Customer.

Payment Page — a webpage of the website intended for making payments for the Customer's purchase of the Contractor's Services.

Personal Cabinet (Internal Balance) — a personalised service area on the Contractor's Website where service-side accounting is maintained for funds remitted by the Customer for payment of the Services. The Personal Cabinet (Internal Balance) is not a bank account, a bank deposit, an electronic means of payment or an electronic wallet within the meaning of Federal Law of the Russian Federation No. 161-FZ of 27 June 2011 "On the National Payment System", and is used solely for the technical accounting of settlements between the Parties.

Resource Link — a route to an information resource, including an Internet website, where the Customer is granted access to the Contractor's Service.

Customer's Contact Email — the Customer's email address indicated by the Customer when carrying out actions aimed at acquiring the Contractor's Services and used by the Contractor for the purpose of communication with the Customer in connection with the performance of the Agreement. The Customer warrants that the Contact Email belongs to the Customer; that no third party has access to the contents of electronic messages received at the Contact Email; and that all electronic messages sent from the Contact Email are sent and initiated solely by the Customer.

If the text of this Offer does not contain a clear interpretation of any term, the Customer undertakes to be guided primarily by the interpretations published on the Contractor's Website.

II. Subject of the Agreement

2.1. The subject of the Agreement, concluded by the Customer through acceptance of this Offer by way of implicative actions stipulated by this Offer, is the provision by the Contractor to the Customer of the Contractor's Services, in the manner, within the time frames and on the terms set out in this Offer.

2.2. The Contractor's Services include, among others (without limitation):

  • increasing the number of online viewers of broadcasts on streaming platforms;
  • attracting subscribers (followers);
  • increasing the number of views of broadcast recordings (VOD), clips and other video content;
  • launching and supporting chat activity (chat-bots, chat-panel);
  • providing Premium / Prime subscribers, increasing in-platform currency indicators (Bits, Stars, etc.);
  • other information-and-marketing services described on the Contractor's Website.

2.3. The Customer acknowledges and agrees that the Contractor's Services are information-and-marketing in nature and are aimed at increasing the visibility and activity of the Customer's digital presence. The Services do not constitute a guarantee of commercial success, monetisation, organic audience growth or any other economic outcome.

2.4. For the receipt of the Services, the Customer pays the Contractor a fee in the amount and in the manner provided for in Section VI of this Offer.

2.5. Detailed information on the Contractor's Services, including the description, time frames, cost, tariffs and their content, and any other information necessary for the provision of the Services, is published on the Contractor's Website.

III. Conclusion of the Agreement and general terms of provision of the Services

3.1. The Customer is deemed to have acceded to the terms of this Offer, and the Agreement in respect of such Customer — concluded, from the moment the Customer pays the fee for the Services purchased (hereinafter — the "Fee"), or from the moment the Customer tops up the Internal Balance in the Personal Cabinet on the Contractor's Website — whichever event occurs first.

3.2. In order to conclude the Agreement on the terms of this Offer, the Customer makes payment of the Fee to the Contractor in the following manner:

3.2.1. After familiarising himself/herself with the description of the Contractor's Services, with other terms published on the Contractor's Website, and with the text of this Offer, the Customer selects the Service and proceeds to payment.

3.2.2. To make payment, the Customer is directed to the Payment Page, where the Customer fills out a payment form indicating the data requested in the form. Such data may include:

  • surname, first name, patronymic of the Customer (or representative of the Customer — legal entity);
  • mobile telephone number;
  • Customer's Contact Email;
  • link to the Customer's channel / broadcast / video content;
  • other data.

The Customer bears sole responsibility for the accuracy and currency of the information indicated by the Customer when filling out the payment form.

3.3. By performing the actions specified in clause 3.2 of this Offer (including all sub-clauses), the Customer confirms that the Customer is familiar with the terms of this Offer and accepts all conditions set out herein without any exemptions or limitations on accession terms.

3.4. After payment of the Fee, in order to receive the Service, the Customer is provided with the Resource Link or is granted access to the control panel (web-panel) on the Contractor's Website, through which the Customer independently launches, stops and controls the parameters of the Service.

3.5. Performance of the Service begins automatically after acceptance of the Offer and payment, or at the moment when the Customer launches the Service from the Personal Cabinet — depending on the type of Service selected by the Customer.

3.6. Service-delivery time frames may vary, are not fixed, and depend on technical conditions, the load on the Contractor's infrastructure and the conditions of the streaming platforms.

3.7. The Contractor is entitled:

  • to perform the Customer's order in instalments;
  • to change the speed of execution and delivery of indicators without notice to the Customer;
  • to suspend execution if suspicious activity or attempts to circumvent the system are detected.

3.8. Rights of claim arising against the Contractor from the moment of conclusion of the Agreement on the terms of this Offer may not be assigned by the Customer to third parties.

3.9. The Contractor is entitled to engage any third parties for the purpose of performing obligations under the Agreement, while retaining sole responsibility before the Customer.

3.10. The Contractor's obligations under the Agreement are deemed performed in full and in due course at the moment of completion of the Service (the start and completion of the operation of the relevant software-and-hardware tools during the paid period).

3.11. Payment receipt. The Parties have additionally agreed that the issuance of a fiscal receipt in the case of provision of the Service is performed as follows: the Customer consents to receiving a single payment receipt for the Service marked "Full Settlement" at the moment of full payment of the Service to the Contact Email indicated by the Customer. The Contractor is entitled not to issue a fiscal receipt to the Customer if such right is provided for by the legislation of the Russian Federation.

3.12. The Contractor is entitled to refuse the Customer the provision of the Service, as well as to terminate access to the Resource Link / control panel, in the event of:

  • non-receipt by the Contractor of funds in payment of the Fee;
  • receipt of funds in an amount insufficient to pay the Fee;
  • discovery by the Contractor of circumstances indicating unauthorised distribution by the Customer of the Resource Link or of credentials for access to the control panel;
  • detection of grounds listed in Section VIII "Anti-fraud and protection of the service" of this Offer.

3.13. By concluding the Agreement on the terms of this Offer, the Customer confirms that: (a) the Customer has received exhaustive information regarding the Contractor's Services, the provision of which is the subject of the Agreement; (b) the information received is understood by the Customer, and the Customer has no unresolved questions regarding the content of the Services, the time frames of their provision, or other terms relating to the subject of the Agreement.

3.14. By concluding the Agreement on the terms of this Offer, the Customer agrees that the Customer's subjective assessment is not an objective criterion of the quality of the Contractor's Services and may not serve as grounds for recognising the Services as being of poor quality, incomplete, and/or inconsistent with the information received before the conclusion of the Agreement.

3.15. By concluding the Agreement on the terms of this Offer, the Customer confirms that: (a) in respect of Customers that are legal entities: the Customer's representative has all necessary rights, authorisations and powers; the Customer has complied with all necessary legal procedures required for the conclusion of the Agreement and the performance of all of the Customer's obligations thereunder; (b) in respect of Customers that are individual entrepreneurs: the Customer or the Customer's representative has all necessary rights for the conclusion of the Agreement; the Customer is not bankrupt and no bankruptcy procedure has been commenced in respect of the Customer; (c) in respect of Customers that are natural persons: he/she has reached 18 years of age, is not limited in legal capacity, is not under guardianship, trusteeship or patronage.

3.16. By concluding the Agreement, the Customer consents to the processing of personal data in accordance with Federal Law of the Russian Federation No. 152-FZ of 27 July 2006 "On Personal Data", including the right to entrust the processing of personal data to third parties. Processing means the performance by the Contractor of any actions (operations) with personal data, including collection, recording, systematisation, accumulation, storage, clarification, retrieval, use, transfer, depersonalisation, blocking, deletion, and destruction. The consent extends to any data that may become known to the Contractor in connection with the performance of obligations under the Agreement, including (without limitation): surname, first name, patronymic, identity-document data, year, month, date and place of birth; citizenship, registration and residential address, telephone numbers, information on income and expenses; details of bank accounts and bank cards. The consent is valid until achievement of the purposes of personal-data processing and termination of contractual relations between the Parties.

IV. Special conditions for the provision of the Services

4.1. The Contractor's Services are provided using automated and software solutions, including (without limitation) integrated bot-networks, authorised user accounts, proxy networks, and broadcast-automation tools. The Customer confirms awareness of the automated nature of the Services and accepts the related risks.

4.2. The Contractor does NOT guarantee:

  • that the Customer will receive any income or any other economic benefit;
  • organic audience growth of the Customer's channel;
  • audience retention after the end of the provision of the Services;
  • compliance of the Services provided with the internal rules, policies, algorithms and terms of use of the streaming platforms (Twitch, Kick, YouTube, Trovo, Rumble or any other) on which the promotion is carried out;
  • preservation of the achieved indicators (number of viewers, followers, views, etc.) after the completion of the paid period;
  • uniform delivery of indicators throughout the term of provision of the Service;
  • the absence of fluctuations in indicators or temporary deviations from the declared values;
  • the absence of write-offs or zero-outs of indicators by streaming platforms.

4.3. The Customer confirms and agrees that: 4.3.1. The use of the Services may result in changes to the status of the Customer's channel, in temporary or permanent restrictions, blocks or sanctions imposed by the streaming platforms. All risks associated with the use of the Services are borne solely by the Customer. 4.3.2. The Contractor has no influence over the policy, algorithms, technical decisions, or decisions on the application of sanctions taken by streaming platforms. 4.3.3. After the end of the paid period of the Service, a decline in indicators (including a sharp decline) is permitted and is normal expected behaviour.

4.4. The use by the Customer of the Contractor's Services is voluntary. The Customer accepts all possible risks associated with the use of the Services, including reputational, technical and financial risks.

4.5. Confidentiality of access. Resource Links, authentication data for the Personal Cabinet, API keys and other access credentials are deemed "Confidential Information" with value due to their unfamiliarity to third parties and may not be distributed by the Customer in any form (written, printed, electronic or oral). The Customer is liable for the unlawful distribution of Confidential Information to third parties and undertakes to compensate the Contractor for any damage that the Contractor may incur in connection with the disclosure of Confidential Information.

V. Rights and obligations of the Parties

5.1. The Customer is obligated:

5.1.1. To familiarise himself/herself in full with the terms of this Offer prior to the conclusion of the Agreement. 5.1.2. To duly perform the terms of the Agreement, acting in accordance with the principles of reasonableness and good faith, and not allowing any losses to arise for the Contractor. 5.1.3. Not to perform actions aimed at the unauthorised distribution of Resource Links, Personal Cabinet credentials, API keys, or other access credentials. 5.1.4. To provide the Contractor only with current and accurate information about the Customer and to bear sole responsibility for the consequences of providing inaccurate and/or outdated information. 5.1.5. To make payments of the Fee only by means of payment instruments (bank cards, electronic wallets) issued in the name of the Customer or otherwise lawfully belonging to the Customer. 5.1.6. The Customer agrees that, in order to use the Services, the Customer must independently provide for the availability of equipment, software, and stable access to the "Internet" telecommunications network. The Contractor bears no responsibility for the operation of such equipment and/or network. 5.1.7. To verify the quality of the Service at the moment of completion of its provision.

5.2. The Customer is entitled:

5.2.1. To refuse to enter into the Agreement at any time prior to payment of the Fee. 5.2.2. To demand a refund of the funds paid to the Contractor only in the cases expressly provided for in Section VII of this Offer. 5.2.3. To monitor the provision of the Services without interfering with the activities of the Contractor.

5.3. The Contractor is obligated:

5.3.1. To provide the Customer with the Services in the manner and on the terms provided for by the Agreement. 5.3.2. To publish on the Contractor's Website complete and accurate information regarding the Contractor's Services.

5.4. The Contractor is entitled:

5.4.1. To make changes and amendments to this Offer in the manner set out in Section XIV of this Offer. 5.4.2. To request and receive from the Customer information necessary for the performance of the Agreement. 5.4.3. To engage any third parties for the purpose of performing obligations under the Agreement. 5.4.4. To unilaterally terminate the provision of the Services and the Customer's access to the Contractor's Website, Personal Cabinet and Services, without explanation of reasons and without refund of any previously paid funds — in the cases provided for in Section VIII of this Offer.

VI. Fee and settlement terms

6.1. For the provision of the Services, the Customer pays the Contractor the Fee in the amount indicated on the Contractor's Website at the moment of acceptance.

6.2. The Fee for the Services is paid by the Customer on the basis of advance payment in the amount of 100 (one hundred) percent of the Fee. Payment of the Fee constitutes acceptance of this Offer.

6.3. The cost of the Services is determined by the formula: volume × price × period (where applicable). Prices may be unilaterally changed by the Contractor without notice to the Customer. Orders already paid for by the Customer are not subject to recalculation.

6.4. The Fee is paid by the Customer exclusively by non-cash means: (a) using a bank card of the Customer; or (b) using any non-cash payment method offered on the Payment Page (including electronic wallets, the Faster Payments System (SBP), cryptocurrency gateways, third-party payment services, etc.).

6.5. All settlements under the Agreement are made in Russian roubles (RUB). If payment is made in a currency other than the Russian rouble, the amount of payment is converted into Russian roubles at the rate of the Bank of Russia on the date of payment.

6.6. The obligation to pay the Fee is deemed performed by the Customer at the moment funds are credited to the settlement account of the Contractor or of a third party authorised by the Contractor to receive the Fee.

6.7. Internal Balance. For the purpose of technical accounting of settlements between the Parties, the Customer is entitled to top up the Personal Cabinet (Internal Balance) on the Contractor's Website. All payments received into the Internal Balance are deemed final and non-refundable upon crediting. The Internal Balance is not a bank account, a bank deposit, an electronic means of payment, an electronic wallet or any other payment instrument regulated by Federal Law No. 161-FZ of 27 June 2011 "On the National Payment System", and is used solely for the technical accounting of obligations of the Parties under the Agreement. The minimum amount for topping up the Internal Balance is determined by the Contractor and may change.

6.8. All expenses for making payments under the Agreement, including commissions of payment systems, banks, aggregators and other third parties, are borne by the Party making the corresponding payment. The Contractor bears no responsibility for the commissions of payment systems.

6.9. The Contractor is entitled to send the Customer an act of services rendered or other documents related to the completion of the provision of the Services. The Customer undertakes to sign such documents within 5 (five) business days from the date of their receipt and to send the Contractor a signed copy of the act, or, within the same period, to send substantiated objections. If the Customer fails to send a signed act or substantiated objections within the specified period, the act is deemed signed by both Parties.

VII. Refund of funds

7.1. Refund of funds for Services rendered by the Contractor is not effected. The Service is deemed rendered from the moment specified in clause 3.10 of this Offer.

7.2. A refund of any unused balance from the Internal Balance is possible only upon simultaneous compliance with all of the following conditions:

  • there are no active, partially performed, or completed Services / orders against the Internal Balance;
  • the funds on the Internal Balance have not been used by the Customer even partially;
  • a refund request is sent by the Customer to the Contractor's Contact Email indicated in Section XV of this Offer;
  • no more than 14 (fourteen) calendar days have elapsed from the moment of topping up the Internal Balance to the date of the refund request.

7.3. A refund of funds in the case of the Contractor's refusal to provide the Service on the grounds set out in clause 3.12 of this Offer (other than cases of application of measures under Section VIII) is effected to the payment instrument from which the payment was received, within up to 30 (thirty) calendar days from the date of receipt of the corresponding request from the Customer.

7.4. The Contractor is entitled to refuse the Customer a refund in the event of:

  • detection of attempts at abuse (multiple top-ups and refunds, artificial use of promo codes and bonus mechanics, etc.);
  • suspicion of fraud, including on the grounds set out in Section VIII;
  • breach by the Customer of the terms of this Offer.

7.5. In the event that a technical error is detected in the crediting/debiting of the Internal Balance, compensation to the Customer is made to the Internal Balance without the right to demand the withdrawal of funds.

7.6. The Customer agrees that, in the case of provision of the Service at the Customer's request, the Customer's refusal of the Service (including on the grounds provided for in Article 32 of the Russian Federation Law "On the Protection of Consumer Rights") does not give rise to a claim for refund of the Fee for the part of the Service already rendered/commenced, since the Contractor's Services are automated, one-time and technically irrevocable in nature.

7.7. Compliance with the pre-trial claim procedure is mandatory. The deadline for responding to a claim is 30 (thirty) calendar days from the date of its receipt by the Contractor.

VIII. Anti-fraud and protection of the service

8.1. The Contractor is entitled, unilaterally and without explanation of reasons to the Customer, to:

  • suspend the execution of the Customer's orders;
  • block the Customer's Personal Cabinet;
  • cancel any operations, including those previously performed;
  • terminate the Customer's access to the Services and to the Contractor's Website;
  • retain the funds held on the Customer's Internal Balance, without obligation to refund them.

8.2. The grounds for the application of measures under clause 8.1 are:

  • suspicious activity in the Customer's Personal Cabinet or in the Customer's payment activity;
  • attempts to circumvent the system, to game bonuses, to bypass limits, or to exploit technical vulnerabilities;
  • mass complaints, claims or appeals from third parties in connection with the actions of the Customer;
  • the initiation by the Customer of a chargeback procedure with the issuing bank or payment system in the absence of lawful grounds;
  • use by the Customer of the service in breach of the legislation of the Russian Federation, the legislation of the country of residence/registration of the Customer, or the internal rules of streaming platforms;
  • unauthorised distribution of Resource Links, authentication data, or API keys;
  • the existence of any other grounds for believing that the Customer's actions are causing harm to the Contractor or to third parties.

8.3. In the event the Customer initiates a chargeback procedure in the absence of lawful grounds, the Contractor is entitled:

  • to provide the issuing bank with all materials confirming the fact of provision of the Service;
  • to recover from the Customer, on a recourse basis, the Contractor's expenses associated with the chargeback (including any fines imposed by the payment system).

IX. Limitation of liability

9.1. In the event of non-performance and/or improper performance of obligations under the Agreement, the Parties bear liability in accordance with the terms of this Offer and the applicable legislation of the Russian Federation.

9.2. The Contractor bears no liability before the Customer if, for any reason, the Customer did not like the content, design, consumer value or similar aspects of the Services received in proper quality.

9.3. The Contractor bears no liability if the Customer, having paid the Fee and received the Resource Link or access to the Personal Cabinet, did not make use of the access provided within the paid period.

9.4. The Contractor bears no liability for:

  • blocks, restrictions, sanctions, termination of partner/affiliate programmes, removal or other actions taken by streaming platforms or other third parties in respect of the channel / account / content of the Customer;
  • changes in the algorithms, policies, rules, or terms of use of streaming platforms;
  • removal, zero-out, or write-off of indicators (viewers, followers, views, others) by streaming platforms;
  • reputational, moral, image-related or commercial losses of the Customer that occurred in connection with the use of the Services or as a result of the actions of streaming platforms.

9.5. All risks associated with the use of the Services are borne by the Customer.

9.6. The Contractor does not guarantee the Customer's achievement of any specific results, including the maintenance of indicators after the completion of the Service.

9.7. The aggregate (maximum) liability of the Contractor to the Customer on any grounds, directly or indirectly related to the Agreement (including compensation for losses, lost profits, moral damage, fines and penalties), is limited to the amount of the Fee actually paid by the Customer for the most recent paid and rendered order. The Parties expressly confirm that this limitation is a material term of the Agreement and allocates commercial risks between the Parties on a fair basis.

9.8. The Customer is liable for the dissemination by any means of inaccurate information regarding the Contractor's Services, as well as information disparaging the business reputation of the Contractor.

9.9. If the unlawful actions of the Customer have resulted in claims and/or lawsuits being brought against the Contractor by third parties (including regulatory authorities, streaming platforms, or payment systems), and such claims and/or lawsuits have been recognised as well-founded by an effective decision of a court (court of arbitration) or other competent authority, the Customer is obligated to compensate the Contractor in full for the amount of the claims/lawsuits indicated in such decision.

9.10. Payment of penalties and fines, as well as compensation for losses, shall be made by the guilty Party within 5 (five) business days from the moment of receipt of a written demand from the affected Party.

X. Rights to objects of intellectual property

10.1. By concluding the Agreement, the Customer recognises that the results of intellectual activity included in the composition of the Contractor's Services, all trademarks, products, brand names, logos, results of intellectual activity, other protected rights, and other materials contained on the Contractor's Website, belonging to either the Contractor or third parties, are objects of intellectual property protected in accordance with the legislation of the Russian Federation.

10.2. The Customer undertakes not to copy, modify, alter, delete, supplement, publish, transfer such objects of the intellectual property of the Contractor and/or third parties, create derivative works, manufacture or sell products based thereon, reproduce, display or otherwise use the corresponding rights of third parties without the express permission of their owners/right-holders.

10.3. No rights to the results of intellectual activity included in the composition of the Contractor's Services, nor to any content of the Contractor's Website, including but not limited to logos and other marks, are transferred to the Customer as a result of, or in consequence of, the conclusion of the Agreement.

10.4. If the Contractor's Services include the provision of access to results of intellectual activity, the Customer is granted the right of access to such results solely for use for personal purposes — for familiarisation and study. The Customer is not entitled to use such results for commercial purposes aimed at their distribution (whether unaltered or altered).

XI. Force majeure

11.1. Neither Party shall bear liability for the full or partial failure to perform obligations under the Agreement if such failure resulted from force-majeure circumstances arising after the conclusion of the Agreement as a result of extraordinary events that neither Party could foresee or prevent by reasonable means. Such circumstances may include floods, fires, earthquakes and other natural disasters; military action; actions of governments and local authorities; strikes; failures in power-supply and communication systems; cyber-attacks; actions by owners of streaming platforms restricting or terminating the operation of the platforms; and changes in legislation that make the performance of the Agreement impossible in accordance with the newly established procedure.

11.2. In the event of force-majeure circumstances, the deadline for the performance of obligations under the Agreement is extended in proportion to the time during which such circumstances and their consequences are in effect.

11.3. The Party invoking such circumstances must, within 10 (ten) calendar days, notify the other Party in writing (including by email) of their occurrence and of the expected duration of their effect.

11.4. If force-majeure circumstances continue to be in effect for more than 60 (sixty) consecutive calendar days, either Party shall have the right to refuse to perform the Agreement, having notified the other Party in writing 30 (thirty) calendar days prior to the date of the proposed termination of performance.

XII. Electronic document flow

12.1. The Parties recognise the legal force of electronic documents as equal to the legal force of paper documents signed by handwritten signature with the affixation of seal impressions of the parties (where required), provided that electronic documents are sent from the email addresses indicated by the Parties in accordance with the terms of this Offer to the email addresses indicated by the Parties as belonging to them. Such documents are deemed signed by simple electronic signature.

12.2. All documents, notifications, requests, claims and other communications originating from one Party may be sent to the other Party in the manner specified in clause 12.1. The Parties recognise the legal force of these documents and communications. Originals of documents are sent at the request of a Party by Russian Post by registered mail with delivery notification, or by courier service.

12.3. The Parties have agreed not to transfer access (login and password values) to the email addresses used for the exchange of electronic documents to third parties, and to take all necessary measures to ensure the confidentiality of access. The Party that has allowed a breach of confidentiality of access to the email used for the exchange of electronic documents bears liability for electronic documents sent through the said channels of communication until the moment of official notification of the other Party of the breach of confidentiality.

12.4. A communication is also deemed delivered in cases where it has reached the person to whom it was directed (the addressee) but, due to circumstances depending on that person, was not handed to that person, or the addressee did not familiarise himself/herself with it.

12.5. The Parties accept all risks associated with the operability of their equipment and communication channels.

12.6. The addresses for the exchange of documentation are: (a) the Customer's Contact Email; (b) the Contractor's email address indicated in Section XV of this Offer.

XIII. Other provisions

13.1. The relations of the Parties in the framework of the performance of the Agreement are governed by the applicable legislation of the Russian Federation and by the Agreement (including all supplements and amendments thereto).

13.2. The Contractor provides the Customer with all necessary public information by publishing it on the Contractor's Website.

13.3. As the language of the Agreement, as well as the language used in any interaction between the Parties (including correspondence, the provision of demands / notifications / clarifications, the provision of documents, etc.), the Parties have determined the Russian language. All documents subject to provision in accordance with the terms of this Offer must be drawn up in Russian or be accompanied by a duly certified translation into Russian. The English text of this Offer is provided for convenience of reference; in case of any discrepancy, the Russian text shall prevail.

13.4. In the event of disputes arising between the Parties, the Parties are obliged to settle the dispute amicably prior to commencement of judicial proceedings. The deadline for responding to a claim is 30 (thirty) calendar days from the date of its receipt.

13.5. In the event of impossibility of amicable settlement of the dispute, either Party shall have the right to refer such dispute for consideration in court in the manner established by the applicable legislation of the Russian Federation. Compliance with the pre-trial dispute-resolution procedure is mandatory.

13.6. The inaction of one of the Parties in the case of breach of the terms of this Offer shall not deprive the interested Party of the right to defend its interests at a later date, and does not constitute a waiver of its rights in the event that one of the Parties commits similar or comparable breaches in the future.

13.7. If the Contractor's Website contains links to other websites and materials of third parties, such links are placed solely for informational purposes. The Contractor has no control over the content of such sites or materials and bears no liability for any losses or damages that may arise as a result of the use of such links.

XIV. Procedure for amendment and termination of the Agreement

14.1. The Customer agrees that the Contractor is entitled, at any time and unilaterally, without additional (including prior) written notice to the Customer, to make changes or supplements to the Agreement. Such changes or supplements come into effect from the date of publication of the amended version of this Offer on the Contractor's Website or on the Payment Page, unless a different period is expressly stipulated in the text of the amended version of the Offer. If the Customer does not agree with the changes made, the Customer must cease receipt of the Services. Continued receipt of the Services constitutes full and unconditional acceptance by the Customer of the amended version of the Offer.

14.2. The Customer undertakes to independently familiarise himself/herself with the text of this Offer, as well as with any additional terms or notifications that may be published by the Contractor on the Contractor's Website.

14.3. If one or more provisions of the Agreement become invalid as a result of changes to the applicable legislation of the Russian Federation, this shall not be grounds for the suspension of the remaining provisions of the Agreement. Invalid provisions shall be replaced by the Contractor with provisions that are legally permissible and close in meaning to those being replaced.

14.4. The Agreement concluded on the terms of this Offer is one-off in nature, that is, is concluded between the Customer and the Contractor for the purpose of completing a single transaction for the acquisition of a Service on the basis of one order.

14.5. Obligations under the Agreement are deemed terminated, and the Agreement automatically rescinded, at the moment of completion of the Service purchased by the Customer.

14.6. The Customer is entitled to discontinue the use of the service by sending a request to the Contractor's Contact Email indicated in Section XV. The Contractor is entitled to terminate the Customer's access to the service on the grounds set out in Sections III, V and VIII of this Offer.

XV. Information about the Contractor

Sole Proprietor Alexander Mikhailovich Bogachev (Russian: Индивидуальный предприниматель Богачев Александр Михайлович)

  • TIN (ИНН): 237201958986
  • OGRNIP (ОГРНИП): 322237500179065

Bank details:

  • Settlement account: 40802810000006077506
  • Bank: JSC TBank
  • Correspondent account: 30101810145250000974
  • BIC: 044525974

Contractor's contact email: streamrise@streamrise.ru

Contractor's websites: https://stream-rise.com, https://streamrise.ru

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