How do I tell if FollowersPanda — or any panel — is legit before I pay?
We can't vouch for another company, and we won't pretend to. What we can give you is the three checks that actually matter — run them on any panel's own site in five minutes: (1) does it publish a refund policy with a stated window, and does it refund to your card or only to a store balance; (2) after an order, do you get a per-account timestamped delivery log, or just a "completed" badge; (3) does it ever ask for your password instead of only your public channel link? Streamrise's answers — 30-day refund-to-card, a per-order log on every order, channel-link-only — are all verifiable on a free test order.
Will Streamrise honor an unfinished FollowersPanda order I already paid for?
No — we can't refund another panel's order, and we won't pretend otherwise. What we can do: if you have a FollowersPanda credit you can't get back, we can shape your first paid order at Streamrise to give you equivalent delivery quality at a comparable price point. Email support with the FP order ID; we'll quote you a mirror order.
How do I get my order history out of my old panel first?
If you need your history from a previous panel, send them a GDPR Article 15 data-access request — under EU/UK GDPR they have 30 days to respond. You don't need to import anything to us: your order history at Streamrise starts fresh on signup, with the per-order delivery log from your first order onward.
What if the free test order delivers and I want to keep using FollowersPanda anyway?
That's allowed — we don't lock you in. The test order is genuinely a one-off; no follow-up email sequence, no card hold to "convert." If FP is cheaper for your one-off launch spikes, you can use both. Most resellers we know operate across two or three panels for redundancy.
Why does Streamrise only need my channel link, not my password?
You're sending viewers to a public channel, and watching a public channel never requires the streamer's password — the same way a real viewer doesn't need your login to watch your stream. So the only thing we ask for is your public channel link. Any panel asking for your Twitch credentials is asking for account access you should never hand over.
Can I cancel partway through a paid Streamrise order?
Yes, with a refund proportional to remaining delivery. A 1,000-viewer 3-hour order cancelled at the 1-hour mark refunds two-thirds of the cart total to original card. Cancellation request fires through the dashboard or by email; no friction.
What's your data-retention policy for migrated users?
Order history is retained indefinitely while your account is active. On account closure, order records are deleted within 30 days per our GDPR posture (privacy policy §8). Channel-URL associations are scrubbed; delivery logs are zeroed.