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Transparency · straight from the order database Active since 2021

The real delivery numbers, pulled from the database that fills your order.

No vanity stats and nothing we can't compute. Every figure below comes from the production order table — the same PostgreSQL instance that fulfils live orders. Volume and viewer-hours are cumulative since 2021; the monthly snapshot is August 2026 and rolls over automatically on the 1st.

01 Viewer-hours delivered · since 20216.14B

Cumulative contracted viewer-hours across every Twitch and Kick viewer order since launch: 4.23B on Twitch, 1.91B on Kick. Computed as the sum of delivered viewers × contracted duration.

Twitch 4,229,265,344 · Kick 1,912,088,500
02 Viewer-hours · August 2026149.4M hrs

Twitch 109.4M + Kick 40.0M viewer-hours delivered in the August 2026 window.

03 Orders · August 202695,813

Orders placed across all services in the August window.

04 Unique channels · August21,637

Distinct channels served in the August window.

05 Make-good rate · August0.13%

125 of 95,813 orders received a balance or time make-good. Delivery completes as ordered in the overwhelming majority of cases.

06 Follower retention · T+6099.9%

Share of delivered followers still on the channel 60 days later. Drops are refilled inside the 60-day window.

§ 01 · Delivery breakdown

Per-service volume, August 2026.

Order counts are row counts over the order table for the August window. Viewer-hours apply to the live-concurrent services (viewers, chatters); followers, clip and VOD views and the chat panel are one-shot or per-unit, so no concurrent-hour figure applies.

ServiceOrdersViewer-hours
Twitch · 80,996 orders
TV
Twitch viewers period + cheap tiers
59,830106.5M
TF
Twitch followers
11,346
TC
Twitch chatters
6,6903.0M
CP
Twitch chat panel
2,109
CV
Twitch clip & VOD views
679
·
Other Twitch services comments, subs, primes
342
Kick · 12,836 orders
KV
Kick viewers
11,64239.9M
KC
Kick chatters
31100K
·
Other Kick services followers, chat panel, comments
1,163
·
Other platforms Telegram, TikTok, YouTube, misc
1,981
Σ
All services · August 2026
95,813149.4M
§ 02 · 12-month trend

Viewer-hours delivered, rolling 12 months.

Per-viewer-order contracted hours per calendar month, straight from the order table. The month-to-month movement is real order volume, not smoothed, and the window rolls forward automatically.

Viewer-hours delivered · monthly

Twitch + Kick viewer orders · contracted-duration basis

Viewer-hours / month
250M188M125M63M0
SEP 25OCT 25NOV 25DEC 25JAN 26FEB 26MAR 26APR 26MAY 26JUN 26JUL 26AUG 26
247.4MPeak month · SEP 25
149.4MAugust 2026
6.14BCumulative since 2021
§ 03 · Methodology

How each number is actually calculated.

Every figure on this page is a direct query against the production order database — no separate reporting pipeline. We publish only what that database can answer; metrics that need telemetry we don't aggregate (delivery-SLA percentage, uptime, external-auditor opinion) are deliberately absent rather than estimated.

A Viewer-hours

Delivered viewers × contracted duration

For each viewer order, viewer-hours = ordered viewers × contracted run length in hours. Summed across all completed Twitch and Kick viewer orders. The contracted duration is the value set once when the order is placed, so re-launches (a channel going offline and back) don't distort it. Capped at the one-month maximum order length to exclude malformed records.

B Orders & channels

Row counts over the order table

Orders is the count of orders placed in the window. Unique channels is the count of distinct channels in those orders. No weighting, no exclusions beyond the window itself.

C Make-good rate

Balance & time credits ÷ orders

When delivery falls short of the advertised window we credit account balance or extend the order's run to cover the shortfall. The rate is the share of the window's orders that received such a make-good, read straight from the order-transactions log.

D Follower retention

Still attached at T+60 days

Share of delivered followers still present on the channel 60 days after delivery. Drops inside the 60-day window are refilled at no cost, per the published refund policy.

§ 04 · Make-goods

Rare, and always made right.

Most orders deliver to spec, so make-goods stay well under one percent. When delivery misses the advertised window we top up the shortfall or extend the run and credit your account balance or time — so you get the delivery you paid for. Full terms on the refund policy page.

Make-good rate · August 20260.13%

125 of 95,813 orders received a balance or time make-good. Low because delivery completes as ordered in the overwhelming majority of cases.

How we make it rightBalance or time

We credit your account balance or extend the order's run to cover the shortfall, rather than leaving a missed window unaddressed.

§ 05 · FAQ

The “is this real?” questions, answered.

Spotted something that looks off? Tell support and we'll correct the record. We publish only what the order database can back.

Directly from the production order database that fulfils live orders — the same PostgreSQL instance, not a separate marketing dataset. Viewer-hours are computed per order as delivered_viewers × contracted_duration, summed across every Twitch and Kick viewer order. Counts are simple row counts over the order table for the window shown. The snapshot is the previous full calendar month and rolls over automatically on the 1st.
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